Reception task

Le transfer of tourism competence from the Department to the Metropolis within the framework of the Notre law of August 7, 2015, was accompanied by the provision by Gironde tourism to the Bordeaux Métropole tourist office of 3 reception jobs. These carry out the following tasks:

  • Reception, information and advice for visitors within the reception team of the Bordeaux Métropole Tourist and Congress Office
  • Dissemination of information concerning the Girondin territories
  • Information for visitors to the Bordeaux vineyards
  • Promotion to the entire reception team of the tools and documents put in place by Gironde Tourisme
  • Management of a showcase allowing territories to promote themselves
  • Management of the stock of documentation provided by Gironde Tourisme

Main actions carried out in 2022

Promotion of several territories through window displays of their flagship events: Monségur Jazz Festival, Saint Emilion Open Doors, the Estivales du Médoc, the Estivales de Pessac-Léognan. Métropole in Bordeaux (Gironde Tourisme stand) and Bordeaux Fête le vin.

2022 key figures:

  • 483 visitors registered at the reception desk 
  • Attendance record for the year on August 17: 3726 visitors welcomed
  • Overall satisfaction 2022 (Google reviews, TripAdvisor, website, telephone/email questionnaires): 90%
  • About 4000 Gironde tourism documents distributed (excluding the magazine Pulp)

Your contacts

Christophe BERTAUX


Travel Advisor

Frédéric GABRIEL


Travel Advisor



Travel advisor